Customer question: Have an IM608 2 weeks old. Now just stuck on the boot logo. Tried battery disconnect ect, can anyone help?
Solution:
Send us the Serial Number >>Got the offer of a zipped file “autel_odm.zip”>>Unzip this file and put it under the root directory>>Insert the SD card back into the device>>Reboot the device
This will help you tackle this error, if that fails, try the processing method as below:
Remove any micro SD card if one is installed, and restart the tablet. Make sure the Maxisys is charged.
If this operation does not work, please do the following:
1. Connect your tablet to your Win PC via USB line;
2. Open the USB storage and wait for several minutes.
3. Then turn off and disconnect the USB connection;
4. Restart the tablet.
If this method still fails, contact the seller of auteldiag.com, they will tell you how to deliver it to the manufacture’s factory and fix the device problem for you.
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