How to fix VXDIAG Benz C6 Xentry Diagnosis Connect Device Error

When I open XDVCI Update V3.3 to run Xentry Diagnosis VCI Update, it gave me error: connect device error: ping failed I have VXDIAG Benz C6 with Xentry Diagnosis 12 / 2020.

Look at this error screenshot:

How-to-fix-VXDIAG-Benz-C6-Xentry-Diagnosis-Connect-Device-Error engineer gave the solution:

1.  Connect your device to the car and the computer
2.  Go to to download and install the latest version of vx manager 1.84 software
3.  Install the “XDVCIUpdate-20210221.exe” file by downloading from the mega below:

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